1. «Askep» — Limited liability company «ASKEPNET» (EDRPOU code: 44710890; location: str. Okruzhna, building 57a, room 307, Lviv, 79041), which is the owner of the Site https://askep.net, and also the owner and administrator of all data that you leave on this Site and is the owner of property rights to computer program «Askep.net».


2.1. The procedure for collecting personal data provides that Askep stores only the information that was entered in system during interaction with Askep, for example, through the user account, when you enter data yourself or perform certain actions (appointment, order, etc.) while entering information by a doctor or others a specialist who provides you with medical care or medical services, etc. The collection of personal data is also possible under time to contact our call center.

2.2. Protection of personal data is a priority for Askep. In accordance with the requirements established by the Law of Ukraine “About protection of information in information and communication systems” Askep has a built-in complex protection system of information (KSZI), which successfully passed the audit for compliance with the requirements of technical protection system documents information in Ukraine. All personal data entered into the system are encrypted or depersonalized (i.e. from them information that makes it possible to directly or indirectly identify a person is removed) in cases where such depersonalization does not result in the impossibility of providing users with services. Personal data from the Personal Data Base are processed in Askep automatically, while their storage is carried out in an encrypted or depersonalized form, which excludes the possibility of identifying a person.

2.3. We ask you to familiarize yourself with the details set out in this Notice on the processing of personal data (further «Message») conditions If you do not agree with the terms set forth in this Notice, we ask you to leave the Site and not to indicate any information about yourself on the Site.

2.4. If you continue to use this Site, you:

unconditionally, completely and without any changes accept the terms of this Notice on the processing of personal data;

you give your consent and confirm that you are informed that your personal data may be collected on this Site and their processing using the technical capabilities of Askep in the cases and in accordance with the purpose formed herein Messages;

confirm that you have read and been informed about your rights as a subject of personal data, which are defined Law of Ukraine «About the protection of personal data» and listed in this Notice.

2.5. If you have followed a link posted on the Site to another site, we recommend that you familiarize yourself with it personal data protection policy of such sites. Askep is not responsible for the activities of such sites and the procedure for processing your personal data by the owners of these sites.


3.1. Askep receives and stores any information you enter on the Site; tell me by phone, whose numbers indicated on the Site; send via available social networks; provide Askep in any other possible way, or which is automatically stored during your use of the Site. Such information belongs to:

Askep processes your name, surname, mobile phone number, e-mail address, position, title of the medical institution that you represent, other information that you voluntarily left on the Site or reported representative of the Call Center during the call, in order to contact you, to answer questions that you are interested and form a commercial offer. Data processing for this purpose is carried out only on the basis of your voluntary consent, which is provided by you filling out a form/questionnaire on the Site or taking actions to provide such information to the Call Center representative;

Askep processes your name, surname, mobile phone number, e-mail address, position, title of the medical institution that you represent, other information that you inform the representative of the Call Center during call, in order to be able to identify you and process your technical support request computer program «Askep.net». Data processing for this purpose is carried out to fulfill the contract technical support concluded with the institution you represent;

Askep keeps a record of the telephone conversation with the representative of the Call Center for the purpose of monitoring the quality of the performance of duties by Askep representatives who communicate with you. Data processing for this purpose is carried out on the basis of your voluntary consent consent, which is given by continuing the telephone conversation with a representative of the Call Center after the recording warning conversations;

3.2. Cookies. Askep uses cookies on the Site to make it more informative, effective and as convenient as possible use of the Site by visitors.

Cookies — this is information in the form of text that is stored on your device when you visit the Site. When visiting the Site again, the information stored in the Cookies file is returned to the Site. This allows The site recognizes you and adjusts the content according to your needs. Cookies are associated with personal data, but may be blocked by you in your browser.

Askep uses cookies for several reasons:

Functionality: Cookies are used to save your history of interaction with the Site. For example, files Cookies enable the following:

The site remembers the data you provided when filling out the forms so that you do not have to enter the same information again several times, as well as data with which you can share the pages of the Site in social networks, such as Facebook, Twitter and LinkedIn.

Performance: Cookies are used to analyze how you use the Site and for monitoring the effectiveness of the Site. This allows Askep to quickly identify and resolve any issues that arise. Askep too may use cookies to highlight articles or offers that we think will be of interest to you based on how you use the Site.

Advertising: Cookies are used to target you with our advertising. Askep does not allow third-party advertising on the Site, but we advertise our offers and services on other sites. Some sites with which Askep cooperates, may use cookies to store information about offers and services in which you have shown interest while browsing web pages. For example, if you've read a few articles about a medical information system, it might indicate that you are interested in this topic. The information from these cookies allows the third-party site display the most relevant advertising to you.

3.3. The owner of all this personal data is Askep

3.4. Transfer of your data. By using this Site and contacting Askep, you agree that your data may be transferred to third parties only for the purpose provided for in this Notice. Askep may transfer your data to the following persons: representatives, employees and affiliates of Askep, subcontractors who have a commercial need to know such information and/or provide Askep with relevant services, as well as at the request of the court, state authorities for the presence of relevant legal grounds established by the legislation of Ukraine.


know about the sources of collection, the location of your personal data, the purpose of its processing, location or location residence (residence) of the owner or manager of personal data or to give a corresponding order for receipt this information to persons authorized by him, except for cases established by law;

to receive information about the terms of providing access to personal data, in particular information about third parties to whom his personal data is transferred;

to access your personal data;

receive no later than 30 calendar days from the date of receipt of the request, except for cases provided by law, an answer on whether his personal data is being processed, as well as to receive the content of such personal data;

present a reasoned demand to the owner of personal data with an objection to the processing of his personal data data;

make a reasoned demand for the change or destruction of your personal data by any owner and the manager of personal data, if these data are processed illegally or are unreliable;

to protect your personal data from illegal processing and accidental loss, destruction, damage in connection with intentional concealment, failure to provide or untimely provision of them, as well as to protect against the provision of information that is are unreliable or dishonor the honor, dignity and business reputation of a natural person;

file complaints about the processing of your personal data with the Commissioner or the court;

apply legal remedies in case of violation of the legislation on the protection of personal data;

enter a reservation regarding the limitation of the right to process your personal data when giving consent;

withdraw consent to the processing of personal data;

know the mechanism of automatic processing of personal data;

to protect against an automated decision that has legal consequences for him.




5.1. Period of storage of personal data. Askep stores your personal data during the period of medical use information system «Askep.net», and within 3 (three) years after the end of any legal relations with you, unless another term is established by the legislation of Ukraine. The recording of the telephone conversation is saved within 4 years according to the policy of the provider of telephony services. 

 5.2. You can withdraw your consent to the processing of personal data by sending an email to info@askep.net In this case, all your personal data will be deleted without the possibility of recovery. Despite the withdrawal of consent to the processing of personal data, some of the data may be stored by Askep, if this required by the legislation of Ukraine or necessary to protect the rights and interests of Askep. In this case, how only the requirements for the mandatory storage and processing of personal data, your personal data, will no longer apply will be deleted immediately.



For all questions related to the processing, storage and use of your personal data, write to us by email: info@askep.net.